Privacy Policy

Last updated: 6 July 2026

Voxora AI (the “Service”) is operated by BeLogic AI (“we”, “us”, “our”), based in Brussels, Belgium. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have. By using the Service you agree to this policy.

1. Data we collect

Account & sign-in data

When you create an account or sign in, we collect your name and email address.
If you sign in with Google or Microsoft (SSO), we receive your name, email address, and a unique account identifier from that provider — only the fields covered by the openid, email and profile scopes.

Calendar data (optional)

If you connect your Google Calendar or Microsoft Outlook Calendar, we access your calendar to read availability and create appointments on your behalf. We only access this data to provide the scheduling feature you explicitly enable.

Service & usage data

Content you create in the Service (voice agents, configurations, tickets, appointments).
Call and chat transcripts generated when you or your customers interact with an agent.
Technical logs (IP address, browser type, timestamps) used for security and reliability.

2. How we use your data

To provide and operate the Service (authentication, agents, scheduling, telephony, chat).
To generate AI responses during voice and chat interactions.
To secure the Service, prevent abuse, and enforce rate limits.
To communicate with you about your account and important changes.

Google API Services — Limited Use disclosure

Voxora AI’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data (including calendar data) for advertising, and we do not sell it or transfer it to third parties except as needed to provide the feature you enabled, for security, or to comply with the law. Human access to Google user data is not permitted except with your explicit consent, for security purposes, to comply with applicable law, or where the data is aggregated/anonymized.

3. Data sharing & sub-processors

We do not sell your personal data. We share data only with service providers that help us operate the Service:

Google — authentication (OAuth) and, if you connect it, Google Calendar.
Microsoft — authentication (OAuth) and, if you connect it, Outlook Calendar via Microsoft Graph.
AI model providers — used to generate voice and chat responses.
Real-time voice infrastructure providers — carry the live audio during voice calls.
Telephony providers — inbound/outbound phone calls, where enabled.
Cloud hosting providers — hosting for the application and database.

A current list of named sub-processors is available on request at contact@belogic.ai.

4. Data retention

We keep your account data for as long as your account is active. Interaction data (transcripts, appointments) is retained for as long as needed to provide the Service or as required by law. You may request deletion of your account and associated data at any time (see Section 6).

5. Security

We use industry-standard measures to protect your data, including encrypted transport (HTTPS), hashed credentials, signed session tokens, and per-organization data isolation. No system is 100% secure, but we work to protect your information.

6. Your rights & choices

You can disconnect Google/Microsoft SSO or calendar access at any time from your account settings or from your Google/Microsoft account permissions page.
Under the EU GDPR you have the right to access, correct, export, or delete your personal data.
To exercise these rights, contact us at contact@belogic.ai.

7. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

8. Contact

BeLogic AI — Brussels, Belgium
Email: contact@belogic.ai

View our Terms of Service →